Support for teachers

On this page questions directly related to support will be answered for you.

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Is it possible to send participants in the field individually?

Yes, it is!

Is it possible to give a certain time frame per field trip?

Yes, you can send a student or a group in the field at certain fixed times. In this way you can also give a student the freedom to go whenever he/she wants. You don’t have to be there to guide them, so let them choose themselves!

Can I get support developing the field trip or excursion?

Yes, we are here to help you. For a fixed price we help you develop the trip and we willy fully support you from developing the trip in the app to support during the trip.

Is a help desk available during and before the field trip?

Yes, we are here to help you. The days and weeks before the field trip, we will answer your questions within 24 hours. During the field trip, a live help desk is available via phone and email. Details will be communicated during our intake.

What is the procedure if I want to include Peek in my course?

Usually, we first set up an intake with the course staff and someone from Peek to find out what the role of Peek will be in the course. Afterwards, the trip will be developed by both parties and will be fully implemented in the app by the Peek team. Alternatively, you can also implement the trip into the app yourself. After testing the trip in the field, the Peek team will alterations in the trip if necessary. During the trip, Peek will be available for help and afterwards we can help you to export the results so you can present them to the participants.